Case Study for 1st Letting
Introduction :
1st Letting is a residential letting specialist in Coventry and Warwickshire, and is an ARLA member. 1st Letting strives to offer a second to none service with great aftercare, through a small, experienced and caring team.

1st Letting place the safety of its tenants above all else. As such, the need to ensure gas safety, fire and electrical records, and all other areas of compliance, are current and up to date is paramount.
The Project :

The Task

1st Lettings used a manual system of excel spreadsheets and word documentation to undertake the day-to-day tasks of running a busy letting management business. Through GEMINI, 1st Lettings wanted to alleviate the administration tasks hindering the residential lettings team.

Issues highlighted

  • Gas safety, fire and electrical compliance records
  • Accounts (including end of year accounting) and tax reports
  • Statement printing
  • Web advertising
  • Applicant/property matching
  • Letter/agreement production
  • Time taken to manually undertake administration tasks
The Result :

Following implementation of GEMINI, 1st Letting has a streamlined business, taking advantage of the following features of the programme:

  • All gas safety, fire and electrical compliance is easily tracked through GEMINI and produces reports to inform in advance of any checks in the future
  • All accounts are in a central store, and Annual Return Forms can be produced at the touch of a button
  • All accounts can be easily converted to PDF and emailed directly through GEMINI
  • Uploading properties to  web portals directly through GEMINI
  • Easy matching facility allows you to transfer an applicant into a tenant
Testimonial :
“With some initial investment of time to get our own documentation onto the GEMINI system, we are now using this to full capacity. GEMINI has saved us enormous amounts of time, allowing us to continue with growing the business and taking care of our clients. I would like to say that we have found your support and service to be absolutely exceptional, I believe that people are paid to do a job and should do it right, but in your case you always seem to go above and beyond the call of duty. Thank you for all your hard work.”
VTUK integrate management into estate agency software
20.07.10

REVOLUTIONARY SOFTWARE UPGRADE COULD EARN ESTATE AGENTS AROUND £75,000 PER YEAR FROM PROPERTY MANAGEMENT AND LETTINGS