Case Study for City Life Group
Introduction :
City Life Group are an Estate and Lettings agency based in Edgbaston, offering a wide range of properties to buy or let in the city of Birmingham and its surrounding suburbs.

City Life Group needed a software package that would enable them to grow both quickly and effectively, was efficient and structured but allowed versatility.
The Project :

The Task

City Life Group were using a basic accountancy package for their financial records and also used a manual system of Microsoft Excel spreadsheets for the remainder of their management

Issues highlighted

  • End of year tax returns
  • Tenancy Agreement production
  • Maintenance tracking
  • Statement compiling and printing
  • New tenancy allocation
  • Time taken to manually  produce reports and maintain databases
  • Gas safety, fire and electrical compliance records
The Result :

Five years after implementation, City Life Group has embraced the following features of the GEMINI programme to streamline and improve its business:

  • End of year tax returns produced directly through the GEMINI software
  • Ability to use existing internal documentation within the software
  • Ability to track contractor maintenance within the software
  • Reports produced based on transactions through the programme
  • GEMINI’s ‘prebooked’ facility allows allocation of a property while still occupied
  • Gas safety, fire and electrical compliance records tracked in GEMINI
  • Monthly activity reports produced within GEMINI to allow overall business performance analysis
Testimonial :
“It was essential that we have a system installed to run our property management department that allowed us keep track of our performance and ensure our business runs efficiently.

“Once your portfolio grows to over 50 properties, you need a reliable system that will allow you to manage them and keep a historical log of their activities. Our property management business revolves around GEMINI. Like all agents, we get a lot of property queries. GEMINI gives us, and our customers, instant feedback, so there’s no need for the infamous, ‘I’ll get someone to call you back.’

“However the most important factor for me has been the support we get from the VTUK team, and their continuous drive to keep updating the system to ensure the letting and property management process is easily managed.

“GEMINI has helped us massively with the day to day tasks of running our business, allowing us to concentrate on marketing ourselves within the Birmingham area.”
VTUK integrate management into estate agency software
20.07.10

REVOLUTIONARY SOFTWARE UPGRADE COULD EARN ESTATE AGENTS AROUND £75,000 PER YEAR FROM PROPERTY MANAGEMENT AND LETTINGS