
The most important aspect of purchasing software, which is inherently designed to manage and control all of the aspects of your business practice is the ability to get help. This assistance needs to be delivered in a variety of ways to suit your style of operation, not necessarily in accordance with our perception of how we can easily provide this.
To this end we have developed a series of routines to deploy that help quickly, effectively and in such a way to cause minimum stress or disruption to you and your staff.
This is achieved via standard telephone support, msn messenger, logging on to your systems remotely, email support with detailed spreadsheet analysis and via procedure guides.
Backing this up, we have the product manuals and telephone continuation training and live data training.
In fact training is the central ethos of the company. Well trained clients are much happier with the system they have, they are able to use the short cuts in the systems and we actively try to expand the usage of the systems via training.
Often it's the 20% of the system that doesn't get used that creates the market edge for our clients to drive the business forward. We analyse support requests to target this for you.
Our training is delivered in a variety of different ways and at different levels please contact us for further information or visit the training page.
Further assistance can also be found on our resources page keeping you abreast of general information in the industry and also more specific information pertaining to assistance that we have managed to secure solely for our clients.
Please contact technical support to be issued with your personal username and password to access the secure login area where you will be able to access a wealth of technical resources to assist in assimilation and use of all of our solutions, including product updates, FAQs and specific procedure guides.
For upgrade enquiries email us at
upgrades@vtuk.com
REVOLUTIONARY SOFTWARE UPGRADE COULD EARN ESTATE AGENTS AROUND £75,000 PER YEAR FROM PROPERTY MANAGEMENT AND LETTINGS