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Right To Rent: What’s Changing On May 17th?

From May 17th 2021, Right to Rent Checks can be carried out in person as per the changes to the coronavirus restrictions. Previously, on March 30th 2020, restrictions were put in place for agents and landlords to carry out Right to Rent Checks via video link to the tenant. Should an agent or landlord have carried out a video link check between the 30th March 2020 and 16th May 2021, a repeat Right To Rent Check is not necessary as an online check via video call is suitable enough. From May 17th 2021, agents must either: Check tenants right to rent face to face, keeping a record of their original documents. Or Use the Home Office’s Right To Rent Online Service. This can be found at the link below – Of course, keeping copies of these checks is vital in order to maintain compliance. With so many properties on …

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Your Landlords Will Love You

The current pandemic has led landlords to fall out of love with letting agents. In a recent study out of 2,500 landlords, nearly “60% of landlords said they were less likely to use an agent in the coming months” (Landlord Zone, 2021). After discovering this research, we thought we’d put together some innovative marketing methods you can use to get your existing and new landlords loving you again. Organise A Seminar – If you haven’t organised one yet, a seminar is a great way of networking with your existing and new landlords whilst also showcasing your knowledge to potential landlords. As we’re in a pandemic, we recommend organising a virtual event where you invite landlords to network in a virtual Zoom or Microsoft Teams call. Think of an engaging topic such as a form of compliance a landlord may be interested in and conduct a seminar based on that. By …

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Prop Tech

Grow Your Business With CRM

CRM systems such as Openview can significantly help you as a property professional grow your business. Ultimately, there are two things growth comes down to, reducing costs and increasing revenue. It has never been such an important time for letting agents to utilise CRM, below we’ve examined what you can do. Value Think carefully about what separates you from the agent across the road? Offer customers value by delivering them services through your CRM. This doesn’t come easily, it’s vital you have a deep understanding of what your CRM can do to improve your business insight. One example of this is Openview’s repair reporting tool, Task Manager. By offering tenants the chance to report repairs instantly, online you’ll be defining yourself from the agent down the road who doesn’t have this service, whilst offering them value as you’ll be saving the tenant and yourself time. Industry leader, Peter Knight recently …

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What’s Taurus Automation?

Taurus is our automation system built to automate those business critical tasks. Click here to read more about Taurus or watch our videos below. Experiencing Problems With Your Property Software? Letting Agents Just Love Taurus Automate Anything? Discover Taurus Automation Software Estate Agents: What’s your Sales Pipeline? Limber Up? Meet Taurus Software for Estate Agents Connect Your Property Software With Taurus Exhausted? Save Time With Taurus Property Management Software Estate Agents: How Are You Communicating With Your Clients? Read the Reviews? Meet Taurus Business Automation Software Is Your Property Software Secure? Taurus Can Help… Find out more about Openview’s automation using Taurus, call 0800 328 0460, email or visit

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Business Growth Bingo

Whether you’re a letting or estate agent, growth is one key business driver you as a business owner need to consider. We’ve compiled together a comprehensive document of business growth tips you can use. Available for all VTUK members to download, our Business Growth Bingo document can be found in our Openview Enterprise Facebook Group. Here’s a few business tips you can use to begin with: 1 – Speed Is Key – Offer rewards to prospective tenants who let new-to-market properties within a certain time period. 3 – Perfect The Pitch – Practice your landlord pitch beforehand. Prepare documents and resources you can use within the pitch. 5 – Stay In Touch – Phone landlords at least twice a week whilst their property is void. 6 – What Can You Offer?- Offer your landlords more than your competitors. Openview’s Task Manager and online portal can significantly enhance your service offering. …

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Landlord Tips

Avoid Void Property

As an agent or landlord having a void property could result in a loss of income, therefore avoiding a void property is something you should consider. We’ve put together some tips you can use to not just avoid a void property but retain your business should you face an empty property. Let To Pets Considering tenants with pets is something you should allow especially if you’re struggling to find suitable tenants. Letting to tenants with pets is likely to bring you a longer term rental as tenants in this situation tend to typically move less often. Think Longer Term Perform exceptional customer service from the very start of each tenancy. Think about using PropTech such as Openview Online to allow your tenants to access an online version of your agency alongside your traditional high street branch whilst Openview Task Manager allows your tenants to report repairs instantly online, allowing you …

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