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Prop Tech

Automate Your Agency

We asked out tribe to describe Taurus… What’s Taurus? Built within Openview, Taurus is our automation system. Using what we call business process management, Taurus can automate those employee activities that either cost the company valuable time or are business critical to the company. As well as this, Taurus can provide your business with 100% security by monitoring staff transactions, financial transactions, preforming continuous backups, monitor and control all safety and compliance as well as comply with all your pre-existing security measures. This is our response to the problems created by employee-dependent applications. Taurus can levering your organisations IT system by creating a real-time, responsive infrastructure. Who’s it for? Taurus is for property professionals needing to save time in and outside the office. Our Taurus system is suitable for any estate agent, landlord, leasehold block manager, lettings manager, new homes builder, property manager and social housing provider. How does it …

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Tenant Fee Ban

Tip 9: Move Landlords Back To A Managed Strategy

Now for this one you need a bit of a retrospective scope and it’s to change something that a lot of agencies actually put in place in the last 4 years, which was to move away from a managed service to a let only service, theory being that there was actually more profit in let only than there is in a managed service. Well, with the fees going obviously a managed service is a lot more attractive and it does generate far more revenue. So, the strategy is to move your landlords back to managed strategy. Explaining why this is better, well we all know it is actually better for the tenancy and helping the landlord to understand why that’s a benefit for them. I’m sure you’ve got your own ideas as to how you’re going to do that but if you need any help, give us a call and …

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Lettings Tips

How To Find New Landlords

How do you find new landlords? Whether it’s on the phone, using prop tech such as Openview or just by simply asking, we’ve put together a useful guide. 1 On The Phone Talking directly to landlords is often the best way to make new business. Maximise your chances of receiving a referral by delivering exceptional service via phone. Ensure your staff are fully trained on your phone system, allowing them to deliver outstanding service. 2 Data Your database is full of hidden opportunities. Think outside the box and treat your clients as individuals with the potential to be managing a property you didn’t know about. Over 505 of landlords have more than one property. 3 Within Your Staff Cold call your own agency and listen to how your staff deal with a call. As well as this, test how your staff deal with portal leads, this will give you an …

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Property Apps

Ever Come Across Scanbot?

Scanbot (App Store/Google Play – Free/Lite, Pro and VIP editions available at an additional cost) Our app of the week this week is ScanBot. Available as a free version with the potential to upgrade to a lite, pro or VIP version, Scanbot allows you to scan any document such as tenancy agreement with your mobile and turn into a digital PDF version in an instant. Eliminating the need to have a huge scanner in the office whilst turning all your documents digital. As well as scanning you’ll be able to send the document via fax in an instant whilst utilise the camera as a QR scanner. Whilst Scanbot can be a significant assistance to your agency by turning unnecessary paper into digital forms, VTUK can provide your agency with a complete paperless solution. We asked our tribe whether they’d prefer to fill in a paper or online form, over 75% …

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Estate Agent Tips

Profit Or Loss?

Whatever industry you’re in, making a profit or loss is a crucial aspect of keeping your business afloat, as well as a potential factor in the growth of your company. We appreciate that making a profit can be extremely difficult at this competitive time and we urge letting agents and landlords to follow our simple advice when it comes to profit. Establish Your USP Establishing your USP as a property professional is key. It’s important to think outside the box when creating your USP, be creative and establish a brand people can identify with, as this can decide whether your agency fails or continues to thrive in the market. Make your agency more than a business than rent’s houses to tenants, give them a reason to use your services by offering them something no other agent can offer, such as a reward scheme or a personalised lettings approach. Research Your …

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Compliance

The Regulation Of Property Agents

ROPA (The Regulation Of Property Agents) have announced major changes to the property sector which are still due to come in. In a new report, the working group announced minimum standards as well as a new code of conduct to the sector including lettings and sales, auctioneers, rent to rent providers, property guardians, international property agents, and online-only firms. Click here to read the full report published by ROPA. To summarise the report, the main changes agents need to know include: The introduction of a new independent property agent regulator (ROPA). A single, mandatory and legally-enforceable code of practice for property agents. The launch of minimum entry requirements and continuing professional development for property agents. Potential changes to fees, charges and the ability to choose a managing agent for leaseholders and freeholders. ARLA and NAEA have summarised the changes in a short video below. Keep compliant with Openview, call 0800 …

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