We know estate agency, but not as well as you do. Our clients and partners have helped us to develop something truly unique. A product driven by the market rather than by administration. It is also easily assimilated, developed with cutting edge technology and over 30 years estate agency experience from not only our clients, but the leading thinkers on property practice & markets in the world.
Founded in 1989, VTUK is the UK's leading independent property software company. Our award-winning software, widely acknowledged as setting the industry standard, is used by over 1200 agents nationwide. Our products are bespoke, with specific software solutions for each distinct group of property professional, including lettings and management agents, estate agents, councils, housing associations and much more.
We don't just provide our clients with market-leading software, but work hard each and every day to ensure we provide you with a total solution, and one which will help your business across four core areas: business continuity; retaining clients; winning new clients and increasing profit from each and every transaction.
If you are a client that wants to learn something more, welcome back. If you're looking for a new software provider then you're in the right place so come on in and discover the difference.
Property Software Training lies at the heart of our business
Training is not a profit centre for us but an integral element to our overall offering.
Trained clients are happy clients, happy clients give us great referrals, well trained clients need less support and hence we are able to pass on the overall advantage in our pricing structure and deliver best value for money to our client base. Trained clients use every aspect of the software, hence generating maximum benefit for their business, but also pushing the boundaries of our product and ensuring we have the fastest development cycle of any property software company.
We offer four different types of training, which are:
Product Training at VTUK:
This is delivered via classroom style training at our premises in our specially developed training facility. It is superb value for money and can be tailored to suit user capabilities, from new starts to advanced accounting. At every part of staff development we offer cost effective and targeted training at our facilities. The courses are residential, usually over two days and can even be tailored for specific company requirements if you require exclusivity to protect your market edge or unique sales practices.
Product Training or Consultancy on-site:
This gives the opportunity for very precise training delivery, without the need to disrupt daily business operations by taking staff out of the office. Our consultancy service will enable you to define best practice guides and create bespoke staff manuals, which not only allow current staff to operate according to precise company procedures but will also accelerate assimilation of new staff.
Live Data Training:
Our Live Data Training module covers the key aspects required for assimilation. Our research shows the following areas to be of immediate concern:
Transferring tenancies from legacy systems
Setting up accounts and opening balances
Setting up window cards
Setting up marketing lists
Our clients want to know that when the trainer leaves they can enter details on to the system, run the accounts and send letters. This will all be achieved by the end of the LDT process. LDT can be structured for either one or two days depending on client and data size.
Telephone Training & Remote Assist (Or Skype Messenger for the more adventurous):
Further assimilation will progress with Telephone Continuation Training. This will involve application of the more advanced functions in a real time environment, so that assimilation is applied to business practice and actual requirements. In this way the program should be used in full by the end of month one.
Creating software tailored to your needs
In two decades of driving the technology that runs not only the United Kingdom's but also the world's property practices, we know a thing or two about the industry.
We specialise in developing high-performance Windows based bespoke software solutions. Our position as Microsoft development partners is based on a close working relationship with the company and the popular Office product series. Over the many years we have been developing successful systems we have retained a commitment to the cutting edge of innovation in software publishing, which ensures that our solutions are always at the forefront of technology.
Our clients have no doubt about the two biggest advantages of a partnership with VTUK. Firstly we listen, analyse and fully understand your business and secondly our solutions are designed to be simple to use and relevant to your current working practices, so we retain a 100% implementation record with simple assimilation for your staff.
We like to think that when we treat our clients as partners, we can both work towards a common and successful goal. Above all this is the ethos of software implementation at VTUK.
Talk to our Systems Analysts and you will find they listen, please call us or email us with your requirements and you will find software development can be so much more than just a product purchase.
come work for us
VTUK is about creating an environment where talented, creative, ambitious, energetic individuals can excel, providing the best possible service to clients and adding genuine value to their business.
Whether you are a software developer, an account handler or sales professional, if you think VTUK is the place for you then please get in touch.
Listed below are the current vacancies we are seeking to fill. To apply, please send your CV, in strictest confidence, to: email@example.com
VTUK is an equal opportunities employer and welcomes all applications.
We save our clients on average £7,000 per year.
The hulkulator is real and lives in our office.
It has done over 1 billion calculations in its life.
When you buy our software you're not just buying a product, you're buying a service. That's a guarantee. We do everything in our power to maximise the return on investment each and every single VTUK client gets for every single penny they spend with us.
And it begins right at the start. Before you've even committed to buying we'll carry out a full business audit in order to ascertain exactly how, where and why our products can improve your business. Our audits are designed around four key business drivers that we have identified, namely business continuity, retaining clients, winning new clients and increasing profit from each and every transaction.
We'll look at every process your agency undertakes and advise on how our software can be used to improve efficiency, save you time and money and help you achieve your business growth objectives.
I love being the Chief Executive it is a privilege every day to work with the most vibrant, energetic, innovative and ...
I love being the Chief Executive it is a privilege every day to work with the most vibrant, energetic, innovative and professional team that I have experienced. I feel we make a real difference to the central and most important place of our lives – the home, for owners, renters, relocators and homeless in the UK and Worldwide.
I am proud to be working with such an innovative and focussed group of individuals who sincerely care about our customers, ...
I am proud to be working with such an innovative and focussed group of individuals who sincerely care about our customers, partners and the industry. I can honestly say that the culture at VTUK is the main reason behind our success, and it has been great to have seen such growth in the business since 2003
I started at VTUK as a Support Technician and have progressed to be the Client Services Director, over the years, I ...
I started at VTUK as a Support Technician and have progressed to be the Client Services Director, over the years, I have built product and industry knowledge, that helps me to support clients in achieving precisely what they need to drive their business’s forward. I am particularly proud to lead two teams of experts, who treat every case uniquely and ensure they achieve, maintain and deliver a high standard of service to our ever growing client base.
I’m a web developer and get a buzz out of creating great experiences for our customers. I love fresh, modern, simple, ...
I’m a web developer and get a buzz out of creating great experiences for our customers. I love fresh, modern, simple, clean designs and like to focus on making things attractive and usable. Observing trends in new technology shapes my future.
I have been a software developer for over 10 years, previously I have been a specialist in the automotive industry but ...
I have been a software developer for over 10 years, previously I have been a specialist in the automotive industry but am looking forward to the challenge of bringing my skills & experience to VTUK & the property industry.
I am a .Net developer at VTUK and build customer satisfaction through the best use of the skill in my everyday ...
I am a .Net developer at VTUK and build customer satisfaction through the best use of the skill in my everyday work. I follow new trends with up to date software and try every day to learn something new.
Hi I’m Tom, the Gemini Product Manager. I’ve been with VTUK since 2013 and have loved every minute! In my role ...
Hi I’m Tom, the Gemini Product Manager. I’ve been with VTUK since 2013 and have loved every minute! In my role I enjoy being able to make our clients lives easier and their businesses more efficient on a daily basis. I work with a fantastic development team that are completely focused on keeping VTUK at the forefront of the industry. I am proud to say that I am part of the VTUK tribe, the greatest group of professionals, people and friends I have known!
I am the Support Executive of VTUK, which involves supporting and helping our valued and amazing clients daily, and I love ...
I am the Support Executive of VTUK, which involves supporting and helping our valued and amazing clients daily, and I love doing so, the feeling of knowing someone’s day is better because I’ve helped them in their daily tasks makes me thrive!
I really enjoy being a part of the Support Team as a Support Analyst it is very satisfying helping customers resolve ...
I really enjoy being a part of the Support Team as a Support Analyst it is very satisfying helping customers resolve their issues. I always aim to give the best customer service to all customers in a fast manner while teaching customers to understand our software's better. The Support Team is a strong growing team that is always willing and eager to help others.
I have worked in Technical Support here at VTUK since April 2013 after returning from a year travelling in Australia. I ...
I have worked in Technical Support here at VTUK since April 2013 after returning from a year travelling in Australia.
I find my job highly rewarding as I am constantly learning, problem solving and developing client relationships, giving a helping hand to anyone in need of any advice whether that’s a complicated technical query or someone who just needs pointing in the right direction.
We are a close-knit team full of progressive thinking people which makes working for VTUK both exciting and a real pleasure.
After completing an advanced apprenticeship in IT, I joined VTUK as a Support Technician. Since then, I have progressed into the ...
After completing an advanced apprenticeship in IT, I joined VTUK as a Support Technician. Since then, I have progressed into the role of Implementations Manager which I thoroughly enjoy!
I love that I get the chance to visit agencies of all shapes & sizes throughout the UK, ranging from new start-ups to highly established multi branch operations, and guide them through the process of changing software and bettering their business through the solutions that we have to offer.
I am always equipped with my selfie stick when I'm out and about - so make sure to get your own #TookWithHook moment!
As VTUK’s Social Media Executive, I’m the face behind each one of our social media platforms and our marketing. My passion ...
As VTUK’s Social Media Executive, I’m the face behind each one of our social media platforms and our marketing. My passion is to bring VTUK alive whether it’s through tweeting on Twitter, snapping our tribe on Instagram or blogging our expertise in the property industry. I love communicating day in, day out with industry professionals, whilst giving VTUK that defining presence in the online universe.
AQUARIUS is our estate agency software and is one of our longest standing products. It's not just survived, but thrived and is, we believe (and our clients tell us) the best dedicated estate agency software around.
It was designed for estate agents by estate agents, it is a great communications platform for staying in constant contact with your vendors and applicants alike, as well as assisting you in managing your pipeline and sales progression process.
PISCES is a group of ‘best in class’ property industry suppliers, whether it’s a provider that could streamline your own internal business processes, or a supplier that could provide you with a USP.
The time savings are huge, time that you can now spend on aqcuiring new landlords and vendors, it is changing the way property professionals do business with suppliers. The network of suppliers have been carefully selected and vetted, giving you piece of mind you are dealing with the right people.
TAURUS is Automation Software that will save you time and money by dramatically reducing time spent on any of your current business process that currently drain time resource. It works on our competitors products to ensure the things that you need to do, every day, get done.
If it is a decision based on your data, Taurus can automate it. The outputs that Taurus generates are based on 2 decision types, 1. Triggers (a change in the database) and 2. Schedules (a time based event, often on the same time each day).
Gemini is an award winning Lettings and Management tool specifically designed for every department of a lettings business, it is used nationally by accountants, negotiators, maintenance teams and lettings managers.
Gemini helps you rediscover your best practices by keeping you compliant with ever changing lettings compliance, and will remind you every step of the way on very important time restricted tasks.
SCORPIO was developed as a ‘best of both worlds’ solution that allows you web access to server-stored data. Web based providers say being on the web is essential, whereas we believe having essential data on the web is essential.
It was designed to help you retain landlords and vendors by offering them services they might not get from your competitors, which in itself will also attract new business. Also the ability for your landlords and vendors to view feedback from viewings and a whole lot more.