Contractor Communication

Contractors

Contractor Communication

Whether it’s your plumber, electrician or painter, communicating with your contractors is often a tricky process. We’ve outlined several things you should consider to achieve effective contractor communication. 1 Plan Plan your communication with contractors before you begin the tenancy, making sure they understand the responsibility they are undertaking. Should they be a company working on your behalf, ensure you have a point of contact you can call easily. 2 The Process Ensure you communicate with all your contractors in a similar fashion. Establishing a process of communication will allow your rentals to flow allowing you delivering outstanding customer service. Think about using Openview’s online portal, allowing all parties, contractors, landlords and tenants, to communicate instantly, giving you a seamless communication process. Think about using private social networks such as WhatsApp, LinkedIn or Facebook to establish a personal connection with your contractors too. 3 Repair Reporting Sometimes you need your …

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