Landlords

Landlord Tips

Avoid Void Property

As an agent or landlord having a void property could result in a loss of income, therefore avoiding a void property is something you should consider. We’ve put together some tips you can use to not just avoid a void property but retain your business should you face an empty property. Let To Pets Considering tenants with pets is something you should allow especially if you’re struggling to find suitable tenants. Letting to tenants with pets is likely to bring you a longer term rental as tenants in this situation tend to typically move less often. Think Longer Term Perform exceptional customer service from the very start of each tenancy. Think about using PropTech such as Openview Online to allow your tenants to access an online version of your agency alongside your traditional high street branch whilst Openview Task Manager allows your tenants to report repairs instantly online, allowing you …

Read Blog Post
Lettings Tips

What’s A Landlords Biggest Concern?

VTUK carried out some research to find out what the ten top concerns landlords have in today’s property industry. Here’s what we found… “My tenants won’t pay the rent?” Many landlords are concerned what to do if their tenants don’t pay their rent. Making the Section 21 process clear with your landlord, whilst utilising our Openview software to automate the arrears process could reassure them, you as the letting agent are managing the rental process efficiently. “My tenants could sublet?” Landlords are concerned if their tenants start subletting their property. Make it clear with your landlord that tenants need permission to do this beforehand whilst ensuring a term is in place in your tenancy agreement for subletting. “My tenants could damage the property?” Managing the rental process is key. Think about using Openview’s repair reporting tool, to give tenants the ability to report any repairs directly to the landlord or …

Read Blog Post
Tenant Fee Ban

Tip 9: Move Landlords Back To A Managed Strategy

Now for this one you need a bit of a retrospective scope and it’s to change something that a lot of agencies actually put in place in the last 4 years, which was to move away from a managed service to a let only service, theory being that there was actually more profit in let only than there is in a managed service. Well, with the fees going obviously a managed service is a lot more attractive and it does generate far more revenue. So, the strategy is to move your landlords back to managed strategy. Explaining why this is better, well we all know it is actually better for the tenancy and helping the landlord to understand why that’s a benefit for them. I’m sure you’ve got your own ideas as to how you’re going to do that but if you need any help, give us a call and …

Read Blog Post
Lettings Tips

How To Find New Landlords

How do you find new landlords? Whether it’s on the phone, using prop tech such as Openview or just by simply asking, we’ve put together a useful guide. 1 On The Phone Talking directly to landlords is often the best way to make new business. Maximise your chances of receiving a referral by delivering exceptional service via phone. Ensure your staff are fully trained on your phone system, allowing them to deliver outstanding service. 2 Data Your database is full of hidden opportunities. Think outside the box and treat your clients as individuals with the potential to be managing a property you didn’t know about. Over 505 of landlords have more than one property. 3 Within Your Staff Cold call your own agency and listen to how your staff deal with a call. As well as this, test how your staff deal with portal leads, this will give you an …

Read Blog Post

Please Note

Our website isn’t compatible with this browser, please use either Chrome, Firefox or Edge.